Shipping Policy

At Elow Trend Store, we partner with international suppliers who ship products directly to the address provided at the time of purchase.

Delivery Timelines The average delivery time is 5 to 12 business days, depending on the destination. Once payment is confirmed, order processing and dispatch take between 1 and 3 business days.

Tracking All orders include a tracking code, which will be sent to your email so you can monitor the progress of your delivery in real-time.

Partial Shipments If you purchase more than one item, they may be shipped in separate packages. In such cases, each package will have its own unique tracking code.

Potential Taxes In rare instances, customs authorities may apply additional duties or taxes. These costs are the sole responsibility of the customer.

Delivery Address Please review your information carefully before finalizing your purchase. In the event of an incorrect address or the absence of the recipient, the package may be returned to the sender. Any costs associated with a secondary shipment will be the responsibility of the customer.

Customer Support Should you have any questions, our support team is available through our official communication channels to assist you.

By completing a purchase, the customer automatically agrees to the conditions described herein.

  • payments

    Pago seguro

    Su pago es 100% seguro y verificado.

  • package_2

    Cliente satisfecho

    ¡Garantía de compra o le devolvemos su dinero!

  • call

    Servicio al cliente

    Servicio de lunes a sábado de 9:00 am a 6:00 pm

  • local_shipping

    Entrega Garantizada

    Recíbelo en casa de forma rápida y segura